Terms and Conditions
Please read these terms carefully before placing an order. By using this website and purchasing products, you agree to be bound by these terms.
1. General
These Terms and Conditions govern your use of rohmmedlabs.co.uk and any purchase you make through it. By accessing the Website or placing an order, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, you should not use the Website or make a purchase.
2. Eligibility
You must be at least 18 years of age to use this Website and purchase products. By placing an order, you confirm that you are 18 years of age or older. We reserve the right to refuse service to any person at our sole discretion.
3. Products and Descriptions
We make every effort to ensure that product descriptions, images, and specifications on the Website are accurate. However, we do not warrant that all information is error-free. Product images are for illustrative purposes and actual packaging may vary due to branding updates. If a product you receive materially differs from its description, please contact our support team.
4. Pricing and Payment
All prices are listed in British Pounds (GBP) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time your order is placed. We accept payment by UK bank transfer and cryptocurrency. Orders are processed once payment has been confirmed.
5. Orders and Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is confirmed only when payment has been verified and you receive a dispatch confirmation email. We may cancel orders if there is a pricing error, if a product is out of stock, or if we are unable to verify your payment.
6. Delivery
We deliver to addresses within the United Kingdom only. Delivery timeframes are estimates and are not guaranteed. We are not responsible for delays caused by Royal Mail or circumstances outside our control. Full delivery information is available on our Shipping and Delivery page. Risk of loss passes to you upon delivery of the package to the address provided.
7. Returns and Refunds
Our returns and refunds policy is set out on our Returns and Refunds page. By placing an order, you agree to the terms of that policy. Due to the nature of our products, we are unable to accept returns for change of mind.
8. Intellectual Property
All content on this Website, including text, images, logos, design, and code, is the property of rohmmedlabs.co.uk or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from this Website without our prior written consent.
9. Limitation of Liability
Products sold on this Website are intended for research and personal use only. We make no medical claims regarding our products and do not provide medical advice. You are solely responsible for how you use any products purchased from this Website. We strongly recommend consulting a qualified healthcare professional before using any product. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Website.
10. Privacy
Your personal data is handled in accordance with our Privacy Policy. By using this Website, you consent to the collection and use of your information as described in that policy.
11. Modifications
We reserve the right to modify these Terms and Conditions at any time. Changes take effect immediately upon being posted to the Website. Your continued use of the Website after changes are posted constitutes acceptance of the revised terms. We recommend reviewing this page periodically.
12. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from the use of this Website or these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact
If you have questions about these Terms and Conditions, contact us at support@rohmmedlabs.co.uk.
Last updated: May 2026